About Our Shops

Shops

We currently have 9 shops including a large furniture Donation Warehouse and Distribution Centre covering St Helens and Knowsley. View specific locations here. We also have an Ebay shop which can be viewed here. 

Supporting our shops is one of the easiest ways you can help Willowbrook – whether through donating your pre-loved items or visiting one of our stores to treat yourself to something ‘new-to-you’.

You can find us all over your local St Helens and Knowsley area supporting the work we do caring for terminally ill people and those with life-limiting illnesses.

Our shops stock a huge variety of pre-loved items including clothes, homewares, books and furniture. They also provide valuable awareness for the charity in the communities we serve and who support us – maintaining the awareness of Willowbrook amongst the people who live there.

By donating your good quality unwanted items to your nearest Willowbrook shop, or by popping in and buying yourself something new, you’ll be helping us reach even more people in your local community when they need us the most; from those patients with a terminal illness that need our specialised care, to their loved ones who benefit from our bereavement support.

WE DO ACCEPT

  • Clothing (adults and childrens)
  • Furniture with fire labels
  • Shoes and handbags
  • Tables and chairs
  • Bed frames with fittings
  • Divan beds
  • Mattresses with fire labels
  • Bric-a-brac
  • Pictures and mirrors
  • Flat pack furniture with fixtures
  • Prams in good conditions
  • Cots with fixtures
  • Books
  • Dryers and dishwashers
  • DVDs and CDs
  • Jigsaws complete
  • Recliner chairs
  • Mobility scooters (working)
  • Wheelchairs
  • Bicycles

WE DON'T ACCEPT

  • Soiled, stained or damaged items (including clothing and accessories)
  • Suitcases (at the manager’s discretion)
  • Used duvets and pillows
  • Video and cassette tapes
  • Magazines
  • Children’s car seats
  • Safety helmets
  • Broken or damaged electricals
  • Hangers
  • Electric blankets
  • Foot spas
  • Soiled workwear
  • Single armchairs
  • Broken toys
  • Stained or damaged furniture
  • Knives
  • Used candles

Donating your goods

We really need your donations and support! It’s your generosity and kindness that helps keep Willowbrook running year upon year so please think of us first if you are changing your furniture or having a sort out. We always need good quality donations and only sell furniture which complies with current regulations and toys with the appropriate CE mark. We also PAT test all the electrical goods that we sell. Items can simply be dropped off to one of our shops or, if it’s to the Donation Warehouse either by appointment or by booking a collection.

If you are a UK Tax player, please think about Gift Aiding your donations. Gift Aid can increase your donation to the hospice by 25%. 

Whilst we really need your donations there are some items that we can’t accept. Items also need to be clean and in saleable condition. Please see the guide for what we can receive. 

Rags to riches

We have a great reputation for selling good quality clothes but on occasions we receive clothes which for one reason or another we can’t sell. Nevertheless, there is still a market for these types of clothes so please, still donate them to the hospice. We will sell them on to textile recyclers for further income

Volunteer

You can support our shops by donating to us, buying from us or taking time out to volunteer. It’s one of the simplest ways to help the Hospice, so why not give us a call and see how you can help? We need volunteer delivery drivers, volunteers to sell in the shops, help in the warehouse, help to answer the phones and help in the office. Why not make a difference today?

We urgently require volunteers in all our shops, if you can spare a morning or afternoon to help us out please contact our Volunteer Coordinator, Ian Turnbull on 0151 430 8736, or our Retail Volunteer Coordinator, Nicola Ward on 01744 453798.

Book a collection

Book a furniture collection or house clearance. You can also arrange a collection on the phone or by visiting one of our stores. 

For more information about collections please view this here.

The Living Well

There is a shop and cafe in The Living Well, Borough Road, St Helens. The cafe serves a selection of food and drinks, while the shop has some beautiful homewares, gifts and a small selection of clothes. Please do pay us a visit. 

 

Gift Aid

When you donate any goods we will request you sign a ‘gift aid’ declaration if you are a UK tax payer. This means that we can claim back tax from the government which to us is an extra 25% on the sale price. Find out more about Gift Aid and how it works here.