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Social And Welfare Support

Social and welfare support

Our Social services team works closely with patients and those people important to them in many different ways. 

We can quickly access support and practical advice, living with a life-limiting illness has an impact on every area of life.  Our senior social worker works with the wider hospice team to ensure ongoing care as well as comprehensive, safe and timely discharges from the inpatient unit. Our social worker also arranges formal packages of care. 

Patients, who are supported in the community, rather than on the inpatient unit, may also benefit from support and advice. The social worker also has links with external agencies which can support our patients helping them to make useful connections i.e., housing, welfare benefits etc. 

The hospice recognises it has a duty of care to protect those who are vulnerable to different forms of abuse. Our social worker is trained in safeguarding adults and will work closely with the patient during this time.

Hospice social workers help clients and their families navigate planning for end-of-life care; understand their treatment plan and be vocal about their needs; manage the stresses of debilitating physical illnesses, including emotional, familial and financial; overcome crisis situations; and connect to other support services. Hospice workers are advocates for patients and their families, and know what their clients need and what resources are available within and outside of hospice settings to help them.

Examples of how we can help you:

We can offer you individual support and advice to help you cope with your caring role. Additional support is available via our family liaison

We can offer advice and help you to apply for financial benefits or grants. We can help you learn to manage your debts.

We can help you find a solicitor to make a will or lasting power of attorney.

We can help you if you are facing abuse, poverty or severe illness. We can advise you and be your ‘voice’ to help you get the support you need. We can help arrange practical support.

We can help you consider different options for accommodation, care or other important life decisions.

Getting in touch

You can contact us via our social worker on 0151 430 8736 ext. 3520 or speak to a member of Outreach Services on 0151 430 8736 ext. 3554 or 3555 

Due to the current situation with Coronavirus and for the wellbeing of our patients, we kindly ask that all monetary donations are paid direct to our bank account, via online access to Nat West Bank: 

Alternatively, use the DONATE NOW button that appears on each page of our website.

To donate £5, text HELPWILLOWBROOK to 70450.