![](https://willowbrook.org.uk/wp-content/uploads/2023/06/Virtual-Outreach-Maureen.png)
Meet Maureen, one of our lovely service users (aged 80+!) who has now gained some digital skills thanks to our free drop in Digital Sessions.
Maureen had been given an ipad and iphone which once belonged to her Grandchildren, so that she could communicate with her family and friends more by text.
With Grandchildren living in California, Maureen wanted to learn how to use FaceTime so she could see them.
Maureen started attending the Digital Sessions in January, had never really used any devices like these before, but was willing to try. This session was introduced to her through the Bereavement group offered to all families who have had used our service.
We asked Maureen about how she has found this new learning experience:
“I am really enjoying it, I look forward to attending every fortnight. I have always wanted to be able to send text messages or look things up on websites (some people might say I am stalking!), and was pleased when I was offered the option to attend this free group. I like my tutors, they really have so much patience with me and are so kind. They don’t just support me with this, they also give me advice and help with other things happening in my life.
My husband John was a patient at the hospice last May, and in the five days he was there he received such excellent care, the staff gave so much time to us as a family. Nurse Carly was wonderful as were Beth and Neil and all the staff., I honestly can’t praise them enough. I attended the Remembrance Service in October and wasn’t sure about going at first, but I am so glad that I did. It was a lovely, special service, another example of how Willowbrook are so caring and thoughtful.”
It’s natural to resist change particularly around the use of technology as this can be very daunting and overwhelming but don’t let fear get the better of you. The Digital Drop In’s enable us to gently support you through the process, the drop ins can help to increase your confidence and skills.
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